Can I return an item?
You may return an item within 30 days of purchase. As long as the item is in original condition with the original packaging. Our customer service team will assess each order that is returned back to us.
How do I return or exchange an item?
Please follow the below steps
1. Contact our customer service team by emailing firstname.lastname@example.org to let them you would like to make a return or exchange. Make sure to provide them with your order number as well.
2. Repackage your purchase in its original packaging and hold on to it.
3. Our delivery driver will contact you and advise a suitable pick-up or exchange time and location.
4. Once the driver has picked up your package, it may take up to 5 days for the credit to show on your account.
30 Day Satisfaction Guarantee
We are confident you'll love your products so much, that we have given you 30 days to try out your new items! If you don't find your purchases suitable, you may return the product within 30 days for a full refund, less shipping costs.
Our 30 day guarantee is only available for the following brands
Please Note -Exchanges can only be made for the same style or products of equal value.